BDA: E-Khata Service SUSPENDED

 E-Khata application not registered for 15 days on SevaSindhu portal

BDA: E-Khata suspended; Owners in distress

Kere Manjunath ಕೆರೆ ಮಂಜುನಾಥ್

Bengaluru: The Bangalore Development Authority, which is still slow in implementing the online system, has suspended issuing e-Khata. Property owners have been struggling for 15 days without getting e-Khata.

The Revenue Department has made e-Khata mandatory for sale of plots and any kind of registration. The Bruhat Bengaluru Mahanagara Palike (BBMP) has taken several steps to issue e-Khata. However, the BDA has woken up late and has now started the process of changing the software.

The BDA, which has fewer plots or buildings under its jurisdiction than the BBMP, has not implemented any system including plans and khata completely online except for property tax payment. Although e-khata has been provided to the plots of Nadaprabhu Kempegowda Layout (NPKL), not everything in it is connected to the ‘Kaveri Software’ of the Revenue Department.

To get e-khata for BDA plots or buildings, one could apply on the government’s ‘Seva Sindhu’ portal. After uploading some documents including purchase/lease deed, khata, there was a system to go to the concerned BDA office and verify the documents and get e-khata there. However, this process has also been stopped now.

If one tries to apply for BDA’s e-khata on the ‘Seva Sindhu’ portal, a message saying ‘Khata service is not available on November 15 and 16 due to data management’ is being received even on November 25. Due to this, property owners are facing difficulties.

‘E-khata has been made mandatory for property sales. However, BDA has stopped the process of issuing e-khata. I am facing difficulties as I am unable to sell the property and complete the predetermined financial transaction,” said Ramesh from Jayanagar.

“I have applied for a loan on a BDA site for my children’s higher education. Everything has been approved. However, the site needs to be registered as a debt with the bank. But the sub-registrar is saying that registration is not possible without an e-khata. BDA officials have been saying for the past 10 days that the software is being updated,” said Ravikishore from Rajajinagar.

‘Everything is online: hence the delay’

‘The software is being updated to manage the entire process of issuing e-khata for sites or buildings online. The government’s e-Governance Centre (CEG) is conducting the process. The CEG had said that the process will be completed in two days. However, it is not yet complete,” a BDA official, who did not want to be named, informed.

“The e-Khata process will be completed online. For this, the information is being uploaded to the ‘Kaveri Software’ of the Deputy Registrar’s office. Once the process is completed, everything will be available online. There is no need to come to the BDA office. It may take another three to four days for this system to be implemented,” he said.

“All information including BDA plans, Khata, approval letter, tax is being made available online to the property owners at one place,” he said.